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- The Newcastle City Council like other government authorities used to use only traditional project management approaches. This type of methods are unflexible, and usually cost more and take more time to deliver than planned.
- What if we use an agile methodology to develop digital services?
- We need to find a way to reduce costs while increasing customer satisfaction!
- Agile is a methodology that needs a change in the midset that will focus on embracing changes. The DSDM approach has 8 principles that make easier the transition from traditional methodology to agile.
- DSDM Approach:8 principles
- Several tools and techniques can be used in agile methodologies to assist the conduction of the project.
- Digital Experts Programme Project - DSDM MethodologyMoSCoW Technique: prioritizationUser Stories: stakeholders' views and expectationsTime Boxing: time limit/controlDaily Stand-up: project progressBurndown Charts: monitor and control project
- The success of the project was measure by the financial and non-financial benefits. However, the change on the people's attitude was the real gain to start the transformation for future projects.
- Financial Benefits - Savings:£60,000 - Digital Payments£4,500 - internal agile training£4,500 - MoSCoW technique£64,000 - staff time and administrative work£43,000 - cashable reductions in printing and postage cost and non-cashable time savings£49,000/annum - reduced risks and reputational damage
- Non-Financial Benefits:Impact on working culture and relationshipsIncrease in stakeholder engagementCollaboration of all parties to define scope and prioritiesReduce the pressure of dellivering the "perfect" specificationMore flexibility and better communicationIncrease the feeling of self-responsibilitiy and team influence in the project execution
- DSDM Approach's first principle is the focus on the business. Therefore is an excellent method to define future projects more aligned with the business strategies. So, the use of other agile methodologies can be beneficial to increase the team's performance and the delivery of better products.
- The first project using an agile approach was a success!
- The team is getting more experienced. So, we can use the DSDM approach to assist in defining the project backlog, by focusing on the business. And include other methodologies such as Scrum and Lean to conduct the delivery of the softwares and products.
- Yes, but how can we improve for future projects?
- Scrum: collaborative agile methodology that can deliver quick value to the customer an can increase productive while decreasing costs.Lean Software Development: focus on optimising time and resources, while eliminating waste and delivering oly the essencials.
- Digital Manager and Employee Self-Service:Lean Software Development + Scrum
- Online payslips for council staff and schools:Scrum
- Dashboard for Managers:Lean Software Development
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