My first day
स्टोरीबोर्ड पाठ
- Good morning Emily, nice to meet you too
- Good morning Mr. Jason Lee nice to meet you, my name is Emily Velázquez i'm a customer service agent
- Yes, you are correct, I want to return the product, it was a computer that arrived damaged
- Mr lee, today i was commissioned to place you order in person sincea large order and also request a return product, am i correct?
- No, it was done by the sales department, they received the order themselves and when they opened the package the computer was damaged.
- I did the order on November 11 about 4:00pm, the order arrived on the 14th of the same month.
- Yes, I sent the photos to the manager
- I understand what you mean, by chance did they take photos when opening the package so that we could corroborate that the damage was not because they dropped it or something like that?
- Ok, tell me the date and time of the day you bought the computer
- Did you place the order personally or was it someone else?
- Oh sorry you're right here they are
- Of course, the order will be received by me, it is to avoid inconveniences
- Thanks you
- Ok, for this order I need 5 new desktops, 2 tablets and a samart display. The order will be received by me.
- Excuse me, can I ask you to tell me who will receive the order, again?
- Well, the product will be accepted and the money will be refunded
- Now we are going to place the order, the order is made today and will be delivered in about two weeks or a month.
- I need some more items
- Yes, only this personal order is for me, I need a new cell phone and a blackboard, I need to arrive as soon as possible.
- Prefect, Emily thank you very much
- Yeah that's right
- OK Mr. Lee, everything is ready, these are the dates the personal order will arrive on December 10 and the company order will arrive on December 20 because it is the big order.
- If I understand you correctly, you are saying that you need a new cell phone and a blackboard, the order must be personal, from which I deduce that you will receive it yourself and part must arrive as soon as possible.
- Sure, but, could you be more specific?
- Your welcome, it is a pleasure to have served you being Lee
- EMILY VELÁZQUEZ SEGURA 11-6
- Thank you again very much without your help I would not have been able to do all this
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