she has just bought a doll for her daughters the box says that the doll moves and talks without battery's
hello iam call becuase i bought a misleading pruduct and they wont refund
the product dose not move and talk without battery's she is entitled to a full refund or exchange but to do so you must keep the recipe
shop giving refunds to anybody that had bought doll that was soppused to move and talk but didnt due to false advertising thanks to accc
There store policy might be no refunds but he law doesn't back it up soso still can get a refund and if the store doesn't allow it she can take it up to court
The Accc (Australian competition and consumer act )the accc is used for people who need help when they have been put in an unfair situattion and helps the person get there money back
if You can confirm that is was false advertising You can get your refund and anybody elses becuse not everybody knows there consumer rights
This show that the store sells misleading product'sbut know everybody can get there refunds but they dont just need to get refunds they can get replacements this is why you should know your consumer rights