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EVIDENCIA 1 DIALOGUE EVALUATING PRODUCT AND SERVICE

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EVIDENCIA 1 DIALOGUE EVALUATING PRODUCT AND SERVICE
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  • 2. Very good sir and you?5. Of course, i informyou that we have made some modifications in the implementation of new standards in operations
  • 1.Hi Tatiana how are you?3. Good thanks4. I would like us to talk about the coffeequality managementprocess in the compañy
  • 7. Beacuse these modifications have affectedthe evolution of the processes a bit, but everything is within the tome of change
  • 6. I have observedthe delivery times and we are very late, why?8. And if it is normal that it affects the operation so much?
  • 9. It is totally normal, i have read and current implementations are very outdated, so we would need a little more information taking and time for execution.
  • 10. Ok, count on that, you´ve seen what else can be changed
  • 11. Considering the present, changes must also be made in the reception of the raw material
  • 12. Yes, i went through packaging and they also expressed disagreements for issue of material and storage space
  • 14. I have studied this issue as well and i have considered that it is time to enlarge the warehouses, in the parking lots that are not used, this expansion can be carried out
  • 13. What can you propose to me in this regard?
  • 15. Ok, let´s study this proposal, now the main thing is to focus on the fulfillment on the deliveries to our clients in Finland, since we must generate trust through our management17. Ok thanks, bye
  • 16. Ok sir however i have sent to execute all those guidelines inmediatelly18. Bye sir
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