Lay worker
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- Don't overthink about it! In fact, it's your chance to finally explain your current situation to her.
- Emma, Ms. Stella wants to talk to you in her office.
- Is she in good mood? I think I know what were gonna talk about.
- It had come to my attention that you have been unhelpful to some of our customers and as you know, you're working to aid our customers' complaints and answer their inquiries. Is there anything going with you that you think may be affecting your work performance?
- I sincerely apologize ma'am, I didn't mean to act like that. It seems that my personal problems are greatly affecting my performance. In fact, I already made a leave of absence but I haven't sent it to you yet.
- Thank you ma'am for your understanding, Please approve my leave of absence and I promise I will do my best to improve my work performance as soon as I get back.
- Well, you know if there is a problem, you are very welcome here in my office, it's totally confidential.
- Yes, I will. Rest and don't stress your self in things you don't have control with. You may now get back to your work. Relax.
- Hey, how did it go? Was she mad?
- Glad to hear that. See, I told you, you should not be afraid to talk things out so it will be easier for you and also for us.
- It went well, Ms. Stella approved my leave of absence and she totally understood my situation.
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