Unit 2 Assignment HI510 Javan Harrell
Texte du Storyboard
- Good Morning, this is Jay from XYZ Med-Center, tech support, How can I help you?
- Tech Support, Yes, this is Mr. Hazzard from customer relations, I need some help! Computer is down again!
- Let me ask, what is the problem? How can I help?
- I cant find the icon, this new computer is hard to look at, I am having problem finding the Record Support Program. I can't find the buttons nor the program. The screen is hard to see.
- We will take this and record it and we will work on it. It is harder for everyone after we updated to this system. But we understand and we will implement changes that make the system easier. Let's do this, Up the resolution, bigger screens, bigger icons, and it should be easier to use. I appreciate the call and input.
- These new changes to the technology interface has increased productivity
- Usability has increased since we implemented these changes
- This makes the systems more usable for all!
- Thanks for the assistance, I really could not have done it without you. Now I can see and use this new technology!
- The bigger icons, the bigger screens, the higher resolution, it all helps. It makes this job a lot easier.
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