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Texte du Storyboard

  • A customer, Juan, walks towards a clothing store.
  • i need a new shirt
  • Hello, welcome to Modaworld! I'm Carlos. How can I help you today?
  • This is the third moment of truth: the delivery of the product. Making sure that the product is in perfect condition and providing a smooth experience is essential.
  • Hello good morning, I'm looking for a comfortable shirt.
  • This is the first moment of truth: the first impression counts. Friendly service and a warm welcome can make all the difference.
  • I'm looking for a comfortable shirt to travel
  • This is the second moment of truth: the buying process. The ability to understand customer needs and offer appropriate solutions is crucial.
  • We have some great options for you. Can I show you some?"
  • Wow perfect, just what I was looking for
  • Excellent! I already pushed it to you, please, remove it in the box.
  • Minutes later
  • Thank you! Looks great! I would not have made it without the guy who served me, they have excellent service
  • Here you go, Juan. Your new Shirt ready to wear.
  • With pleasure.
  • Have a great day.
  • I thank you very good attention I'm leaving happy.
  • See you later.
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