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Kuvakäsikirjoitus Teksti
Step 1.Approach
Good afternoon
Hi,Welcome to good eats please follow me so we can find you a seat
Step 2.Determine Customer Needs
Is there anything in particular you would lie to get today
Umm no im feeling something bbq or a burger,something of that sort
Step 3 .Present Product
Well we have this new platter that actually has bbq ribs and our rodeo style burger,Its 15.21
Well it is one of our most expensive lunch platters but it also includes 2 sides and a drink
That sounds good,but thats kind of expensive for lunch
Step 4.Overcome Objection and Step 5.Closing the Sale
Ok great ill go ahead and put your oder in and be back with your drink
Okay then i guess that's a reasonable price when you put it like that,I'll take it and ill have a sweet tea with lemon for my drink
Step 6. Suggestion Sale
Would you like to an appetizer while you wait?
No im good,Thank you
Ok,if you would like i could give you our social media or take your email so you can get updates on our specials or events.
Step 7. Relationship Management
i would like that
Yli 30 miljoonaa
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