Communication process
Kuvakäsikirjoitus Teksti
- Sender: CashierReceiver: Customer
- Hmm.. I wonder what I should get
- Thank you.
- You are order number 23 and it will be out shortly.
- Welcome! What can I get for you?
- Sender: CustomerReceiver: Cashier
- Oh sorry! I'll have the number one with no veggies, please.
- No worries! You are order number 23 and it will be out shortly.
- Number one.. No veggies..
- Sender: CashierReceiver: Customer
- Might as well entertain myself while I'm waiting
- Encoding: Cashier greets customer and asks what they would likeChannel: verbalInternal noise/barrier: Customer doesn't hear the cashier greet her because she is thinking about what to order
- Feedback: Cashier tells the customer that it's alright that she didn't hear herDecoding: Cashier puts in the customer's order exactly how she tells her toChannel: verbal
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Yli 30 miljoonaa kuvakäsikirjoitusta luotu