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Swazz

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Swazz
Storyboard That

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Kuvakäsikirjoitus Teksti

  • Problem Experienced
  • My customers are becoming more tech savvy and less likely to carry cash. Cash is my preferred payment method because there are no fees but I feel pressured to accept cards or miss out on sales.______________
  • Solution Search
  • I use SumUp to process payments. It works well but I have to pay a 2% fee per transaction. On small transactions this quickly adds up. I also pay for the terminal and there are lots of other fees for things like refunds.______________
  • Product Discovery
  • Oh I just foundSwazz
  • Hafid owns an ice-cream van. His business is seasonal and he needs to accept the most popular and convenient payment methods to maximise sales or miss out.
  • Product Experienced
  • All my customers need to do is find my business in the app or scan a QR code.... then hit pay
  • Around 60% of all UK payments are made using a card.The main benefit of cards are the consumer protections. But for in-person micro-transactions consumers aren't as worried about protections. In over 15 years of trading, Hafid has never had a chargeback filed.
  • Problem Alleviated
  • ______________shows up at______________
  • Show a plausible way your user could be introduced to your product/offering. Google? Word of Mouth?
  • Beneficial Outcome
  • Wow! This product saved me______________and let me______________
  • Show a magical solution that largely ignores the bigger question of how the technology works behind the scene.
  • PAY
  • After the magic button is pressed, what happens from a customer perspective?
  • Why is the customer happy? What benefit to them was experienced?
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