Teams in Omnichannel and Finance work together early in the process
No more data crunching during several days. All users benefits from data provided by Digital solution
D+5
We work together to fix inconsistencies detected by automated controls performed by the tools and we can use the same data
Great ! We are at Day+5 and I can already access to my entire data of the previous month
Sales
Omnichannel team can get support from a chatbot that can address they questions without having to ask Finance colleagues
Omnichannel team are enhancing their role with AI capabilities
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Scenarios to support decison
Estimate of impacts on sales
Hello, my name is Jack the chatbot. I here to assist you 24/7. Please let me know of your question
I improve the accuracy thanks to AI and I can better support decision making process
Click...Click
The reporting process is shared across Ominichannel and Finance and all heavy manual tasks are removed
Thanks to the automation and additional insights from AI, I am glad I can spend more time with Finance and on benchmarks to further improve my support to the business
Every month, Omnichannel and Finance teams review together the same data and discuss the issue and performance of the business