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FST customer challenge

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FST customer challenge
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  • The management team realise something has to change.
  • We've got to change, not just how we talk to AutoTech, but everything - our production process, quality, legal approach and sales!
  • FST and AutoTech Legal teams work together to resolve the NDA issues.
  • Wow it's great being with the customer!
  • The FST team tests in fast iterations like the customer wants. The sales engineers and AutoTech teams are working collaboratively and adapting immediately, making iterative changes to how they work.
  • Supply chain is now accustomed to getting the 3d parts out quickly
  • oh cool! another part for AutoTech, let's get it sent priority
  • AutoTech34 Menlo park AvenueURGENT
  • Meanwhile... at AutoTech HQ in silicon valley...
  • Hi Stefan I only spoke to you 48 hours ago and already we have another 3D printed prototype from you! It's great. Let's work on the next stage.
  • After months of back and forth and many changes, the relationship has changed dramatically...
  • Stefan,You're a really reliable and flexible partner – I'm looking forward to the next project.together.
  • Haha. Well, I hope you're happy with the changes we've made. Thanks for the PO, we can start production next week!
  • Palo Alto Café
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