Communication and Conflict
Süžeeskeem Tekst
- Libisema: 1
- Listen, everyone, we must achieve good sales in the coming years.
- Ok, Mr.Tom
- Sure!
- Alright!
- Mr. Tom later explained that the company's vision is to become a leading brand in men's sportswear in Malaysia. He said that different opinions should be viewed positively, as they help solve problems together. Everyone agreed with Mr. Tom and started discussing how to accept different opinions and reach a consensus to achieve strong sales.
- Libisema: 2
- Maybe you just need to make a minor change to this design to suit market needs.
- Okay, I will make a few changes to the design.
- John, Mark, and Jane knew that the company's sales were more important than their personality differences, so they started to come up with a solution to reach a consensus on the design. This is an example of goal incompatibility.
- Libisema: 3
- We accept different personalities and will work together as a team to accept our company goals
- Mr. Tom was happy with the discussion outcome. He advised them to continue working as a team and to practice the same approach in the future. Conflicts can cause misunderstandings and arguments, which can create serious problems among employees. The best way to solve these conflicts is by brainstorming, sharing ideas, accepting different opinions, and working together as a team.
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