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- I've had enough of them. I don't care what you have to say. I want to work on a different account or I give up.
- We need to discuss your behavior over the last few days and especially your conduct towards our client when they contacted you today.
- They take advantage of me whenever they can. They put in orders at the last second, forcing me to stay late. They make promises to change, but never do and then they bad mouth me to my colleagues behind my back
- I'm sorry you feel that way, but I need to understand why, so we can figure out how to move forward. Can you tell me what happened?
- I know I should have come to you, but I've also been dealing with issues at home, and today in particular I just couldn't keep my emotions in check when the client called me asking for another rush order. I apologize and understand what to do moving forward. This won't happen again.
- Ok now I understand. However, even if that is the case, we still need you to act professionally when communicating with our clients and I need you to come to me when anything like this happens, so I can step in and rectify the situation the best I can. If this happens again, I will have no choice but to let you go.
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