Workplace ettiquette
Süžeeskeem Tekst
- MEETING IN THE WORKPLACE
- ...And that's why I believe that printers are better than papers...
- Yes, and why do you think printers would be so helpful to this company?
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- making eye contact (nonverbal cues)
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- asking open-ended questions
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- hand gestures (nonverbal cues)
- I have a question about that change she wants to make... I better wait for a pause in her sentence...
- waiting to disclose information
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- ... And then, she told me I was unreasonable for buying printers here!
- She believed you to be unreasonable for buying a printer at her store? Wow, what was her tone like?
- paraphrasing and asking questions for clarification
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- demonstrating concern through expression
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- She's really concentrated on telling her sad, personal story... I better not interrupt...
- waiting your turn to speak
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- ...and that's why I'll never buy from Staples ever again!
- Great story, Janie! I would love to see photos of your ideas, as well as your kids!
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- brief verbal affirmations
- establishing rapport with co-workers
- what a rousing conclusion!
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Loodud üle 30 miljoni süžeeskeemi