Bob is a loyal customer with InsureMe. He currently has home and pet insurance with them.
Part A: He purchases a new car…
Part B: Some time later Bob’s home insurance is up for renewal…
Part C: 6 months later Bob is moving…
Texto del Guión Gráfico
Hey HomeBot, who insures our home?
It’s InsureMe. Do you want me to add your new car to your policy?
Yes, please and see if you can get us a discount while you are at it
Hello Bob, your assistant tells me you have a new car you’d like to insure with us. Could you confirm a couple of details, please?
When would you like the insurance on your new car to start?
Tomorrow please
Bob is a loyal customer with InsureMe. He currently has home and pet insurance with them
He purchases a new car…
We are also able to apply a 20% loyalty discount
HomeBot talks directly to InsureMe’s AI agent
Thats all thanks.
AI agent pops up on Bob’s large screen TV
Bob, I have received the insurance documents and filed them in your private cloud in the documents folder
Bob answers the questions aloud as well as by pressing the screen on his TV
You have recieved a welcome email from InsureMe. Would you like me to play it?
Please play it in the kitchen, I'm going to go and make a coffee.
As Bob is going through the question the AI agent pops up a video with images of the new car and what the coverage would be like
Hi Bob, thank you for choosing InsureMe for your car insurance...
Bob, interactively can choose to compare plans/features, adjustingthe price in real-time as he makes his selections
Behind the scenes Insureme’s AI is determining the best wording and images to create a persuasive message to convince Bob to add car insurance with InsureMe
The AI agent also informs Bob that he is being given a discount as he is already a home customer as well
The AI agent also informs Bob that he is being given a discount as he is already a home customer as well
Great, you're all set. Your car insurance starts tomorrow. Enjoy the new car.Will there be anything else sir?
OK. Good bye.
HomeBot tells Bob that it has received the new policy electronically and files it in Bob’s private cloud as instructed by Bob
Thanks HomeBot
HomeBot then says, that is has also received a welcome email from InsureMe about the new car and would Bob like to play it
Oh, and HomeBot, please turn the coffee machine on.