Evidencia 1: Dialogue “Evaluating product and service”
Texto del Guión Gráfico
- As Mario told you, the new personnel management system that the general management has implemented has been a great help.
- Of course Ana, the new system allows us to correctly evaluate the skills and abilities of the personnel who enter the company
- Can you please explain to me the management process used by the human resources department?
- Of course, the department mainly follows 5 processes:first determine the production and demand of workers that the company needs
- Second, there is recruitment, which is a procedure that consists of strategically elaborated steps in order to attract those applicants with skills most required by the organization, and that these in turn strengthen the weaknesses of the organization.
- third, during recruitment the different competencies are taken into account, which are: basic competencies, technical competences and transversal competences.Fourth, 360 ° evaluations are carried out, which are a strategy to assess the skills, knowledge and performance of the workers depending on the need and expectations of the organization.But… What aspects will be evaluated? The 360 evaluation will seek to evaluate the competencies of the workers, which are personal qualities such as: leadership, teamwork, communication, among others.
- Fifthly, a strategic planning is carried out which allows us to make an assessment about the market in which our company is located, it allows us to identify weaknesses in order to develop the best strategies to improve the internal possessions of the organization.It also allows us to create environments of responsibility, where collaboration between workers leads them to the same direction and common objectives are achieved, which will serve for the growth of the company.
- Thank you very much Mario! in favor of the improvement of our company this new system is of great help, thanks for the explanation
- With pleasure Ana, and yes, this system will allow us to identify and solve the shortcomings that our company has, until next time!
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