Project 3 - Interaction
Storyboard-Text
- April's morning plans
- April wants to find photos of the 1982 World's Fair.
- April tries some keywords.
- April McCannon is a non-traditional student who has enrolled as an undergraduate at UT at the age of 30. She is a busy working mother who has to find time to study whenever she can. She decides to try to get some homework done this morning before taking her son to preschool.
- April tries to figure out the search process.
- April logs into the library website and remembers a conversation she overheard while waiting tables last night about the 1982 World's Fair. She has heard of the fair since moving to Knoxville, but has never seen any pictures from the event. She wonders if the UT library has any illustrationed resources or images from the fair.
- April gets lost and frustrated.
- She really should be doing homework, but her ADHD makes her easily distractable. And surely she can find the pictures she is looking for quickly! April types in a few keywords into OneSearch.
- April tries again with a new search.
- But her search results are not at all promising. Not sure how to fix her search, she clicks on "What Am I Searching" to figure out what she is doing wrong. There are a lot of words on this page, which she scans over without really reading, due to her dyslexia. Then she sees another search box at the bottom and so she decides to try her search again there.
- But this search box at the footer of the page is not part of OneSearch at all, and April has now left the library website entirely. But she does not realize this, as there was no message telling her she was moving to another domain. She is feeling very frustrated. She has performed an action by mistake and does not feel in control of her search. How can she undo this? Her son can feel her frustration and he begins to whine.
- She uses her bookmarks to find her way back to the library website and this time types in "book 1982 world's fair." She gives herself five more minutes to find some pictures and then she needs to move on. She has a lot to do this morning and she is starting to feel rushed and frazzled.
- These results are still not what April wants.
- April gives up. This has not been an effective or efficient morning.
- Her new list of search results if more promising, but how to know if any of these resources will have illustrations? Maybe there is a filter she can use to narrow down her results to images or illustrations? There are a lot of filters on the right, but none of them seem helpful. Two different electronic books that would meet her needs are actually included the list on her screen, but there are too many words to read. The design is too cluttered and she does not perceive the individual titles. She is getting a headache.
- Annoyed with herself for spending so much time on an unsuccessful search, she shuts down her computer. She will have to work on her homework after she drops off her son at preschool. What a waste of time this has been! April and her little boy are having a stressful morning.
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