Check In Hotel Process
Storyboard-Text
- Good morning, ma'am. Welcome, come in.
- Let me escort you to the reception, our bellattendant will take your luggage to the reception.
- Alright, sure.
- Good morning, thank you.
- The client arrives at the hotel
- At the reception
- Perfect! Where are you from, Mrs. Brown?
- Good morning, ma'am. May I help you?
- Oh! I see. Your name, please?
- Let me see...
- Lydia Brown.
- I'm from the United States.
- Good morning, well, I have a reservation.
- Here you are.
- Yes, here it is, Mrs. Brown. May I see your passport, please?
- *signs*
- Perfect. Now, if you could sign here, please.
- Yes, that's right.
- So, Mrs. Lydia Brown, from the United States... A reservation for three nights. That's right?
- There you are.
- Oh, yes! There's my bag.
- RIGHT AWAY!
- Thank you, Mrs Brown. Room 267. Do you have any baggage?
- HENRY!
- The hotel has pool and spa services, right? I saw it on the website.
- Awesome! For now I'm going to order my things in the room.
- Oh! Thank YOU, very kind.
- In that case, here's your room access card. I hope you have a nice stay here, Mrs. Brown. And thank you for choosing us.
- That's right, ma'am.
- Perfect, it's just what I needed. Now, what time does the restaurant open?
- The restaurant is open 24 hours, ma'am.
- Good morning, Mrs. Brown. I am the bell attendant. Let me guide you to your room. I will carry your bag.
- Follow me, please.
- Thank you so much.
- by Samira Sifontes | 30.620.387
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