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Using Interpreter Services

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Using Interpreter Services
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Storyboard-Text

  • Hi! Can you please tell your dad his EGD is clear so he can go home?
  • Doc, you should try not to have the child interpret for you. Its best to use the official interpreter to ensure everything you want said to the patient is transmitted the way you would like. I'm happy to show you how to contact interpreter services!
  • Good morning. This is Dr. J calling from 1500. I needed Spanish interpreter services for my patient Mr. Ramirez. I was hoping you would be available.
  • Can you please tell Mr. Ramirez that he can go home today since his EGD looked good?
  • Thank you for calling me to assist. May I provide some feedback? Speak directly to Mr. Ramirez, intead of to me. Please speak slowly and pause so that I can interpret for you and relay the information you want him to have. 
  • Good morning, Mr. Ramirez, I'm Dr. J. Tom will be interpreting for us today. I have great news! The scope that you had done to examine your stomach was normal. Since you are feeling better and our studies have been normal, you may go home today!
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