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Adorn User Journey
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Storyboard-Text

  • I can't eat lunch Jenny my new ear piercing is infected!!
  • She probably didn't twist them!
  • Mom, I want to get my ears pierced but Samantha got a bad infection after her piercings.
  • Piercing Safety
  • Swimming is allowed now and the new standard is more about high quality metals and sterilization
  • Lots of conflicting information online.. and Mom was wrong!
  • Jenny has been thinking of getting her ear pierced when she runs into her friend at the mall. Her friend has had a bad experience with piercing and is in pain from an infection at the piercing site.
  • ADORN Body art and Piercings
  • Jenny tells her Mom about her concerns regarding piercing and gets some bad information from her Mom who doesn't know all the updated procedures regarding piercing.
  • The website is easy to navigate for the information. See the Icon here for the Piercing Aftercare?
  • Jenny tries to research information on piercing aftercare but can't find answers to all her questions and there is conflicting and outdated information. Who can she trust?
  • Wow, it states here I should not go swimming or camping or go tanning afterward! Maybe I should get my ears pierced now instead of waiting until summer when I am a lifeguard.
  • Jenny's friend tells her his girlfriend went to ADORN and was happy and healthy after the piercing was done. They encourage Jenny to check out the ADORN Website for the aftercare information.
  • Image Attributions: (https://pixabay.com/en/backpack-icon-design-symbol-bag-1849132/) - ProSmile - License: Free for Commercial Use / No Attribution Required (https://creativecommons.org/publicdomain/zero/1.0)7342379 (https://pixabay.com/vectors/bike-bicycle-motorcycle-cycling-7342379/) - NoPixelZone - License: Free for Most Commercial Use / No Attribution Required / See https://pixabay.com/service/license/ for what is not allowed (https://pixabay.com/en/the-prohibition-of-slashed-circle-1883798/) - bartekhdd - License: Free for Commercial Use / No Attribution Required (https://creativecommons.org/publicdomain/zero/1.0)1152155 (https://pixabay.com/vectors/confirmation-symbol-icon-green-1152155/) - Samuel1983 - License: Free for Most Commercial Use / No Attribution Required / See https://pixabay.com/service/license/ for what is not allowed
  • The website had the information Jenny needed and she saw there was easy to identify icons and selected the one for Piercing Aftercare.
  • Jenny is so glad she checked out ADORN because it was easy to find the answers to her questions without reading large amounts of information that she does not have time to do with all her other homework.

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