Conflict Resolution
Storyboard-Text
- oh no i wont be able to fix that.
- Im so sorry to tell you this but I dropped your phone and its not working anymore.
- That is fine i can get that fixed very easily.
- Okay good that is a relief, i was worried that you would be upset with me.
- Bye have a good day.
- There is no way I will be able to fix my new phone.
- see ya
- oh no i wont be able to fix that.
- Im so sorry to tell you this but I dropped your phone and its not working anymore.
- I feel upset with you now because you broke my phone and I trusted you to take good care of it.
- I understand and I am very sorry I broke your trust, I should've been more careful.
- wow thank you so much.
- To make it up to you, I will pay for a new phone for you.
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