Ron is frustrated at all the manual work he has to do to find high risk patterns for Soft Tissue Injuries in the Leesburg, FL region. He also has a Hercules task to identify individual claims with these high risk patterns for routing and reserving appropriately.
Ron used Charlee to search for high risk patterns and analytics related to Soft Tissue Injuries in the Leesburg, Fl region. He was able to drill into related claims for individual claim insights to help his team in the workflow.