UX Carmex
Storyboard Text
- Sara was driving home from work when she wrecked into a car that swerved in front of her.
- Oh no! What am I going to do? I don't have a car shop I know I can trust...
- She tried the Carmex Collision Repair app and saw that she could answer her basic questions pretty quickly so she decided to submit her car for repair with them.
- The fact that I can compare shops makes me feel like they care more about me than the money.
- Wow! I love that I can get an idea of how much this is going to cost me.
- After a few days she was wondering how the repair was going but she was too busy at work to get a chance to call the shop.
- I wonder how much longer until I can get my car back. Actually, I think I can see updates on the app.
- Using the app she was able to see that her car would be ready in two days. She also saw a suggested repair for her hood.
- I love that they give me so much information about this suggestion. It seems useful but I can't afford it at this time. No thanks!
- A couple of days later she was able to go get her car back from the shop. Her hood was still damaged but the car was good to drive again.
- Wow this looks so much better than before! This was so much easier than I thought it would be!
- Even though she didn't get the suggested repair this time, Sara knew where she'd be going when she was finally ready to get it fixed. Carmex Collision Repair!
- I'm so happy to be driving again. I'm going to recommend that shop to everyone I know!
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