FST customer challenge
Storyboard Text
- The management team realise something has to change.
- We've got to change, not just how we talk to AutoTech, but everything - our production process, quality, legal approach and sales!
- FST and AutoTech Legal teams work together to resolve the NDA issues.
- Wow it's great being with the customer!
- The FST team tests in fast iterations like the customer wants. The sales engineers and AutoTech teams are working collaboratively and adapting immediately, making iterative changes to how they work.
- Supply chain is now accustomed to getting the 3d parts out quickly
- oh cool! another part for AutoTech, let's get it sent priority
- AutoTech34 Menlo park AvenueURGENT
- Meanwhile... at AutoTech HQ in silicon valley...
- Hi Stefan I only spoke to you 48 hours ago and already we have another 3D printed prototype from you! It's great. Let's work on the next stage.
- After months of back and forth and many changes, the relationship has changed dramatically...
- Stefan,You're a really reliable and flexible partner – I'm looking forward to the next project.together.
- Haha. Well, I hope you're happy with the changes we've made. Thanks for the PO, we can start production next week!
- Palo Alto Café
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