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- good morning, good. How are you doing in your flower business?
- Good morning Mrs. Alejandra, how are you?
- What do you have planned for your company?
- very good, a few months ago I started my own flower company
- I think it's very good that you created your own flower company. Andwhat you mention sounds very good to me, but what is a management process?.
- I am really working very hard every day on my project, I have designed amanagement process to improve the quality of the flowers, through safetyregulations in the operational areas of the flower company, especially in theprocess of cutting and harvest of it.
- The management process is a set of activities that interact with theobjective of transforming elements that enter and leave for the satisfaction ofcustomers.
- Good, but why implement it in the cutting area?
- What you have told me is very interesting.
- No, that's not all, for the safety of the operators they have to weartheir uniform with their vest, waterproof pants and gloves. At the time ofloading, the weight is medium and any news in the cutting area must bereported, be it an accident or any other situation that arises.
- The cut area is important, since it is where the quality of the productbegins and the good image of the company and the excellent quality of theproduct depend on it, which in this case are the flowers and which will beexported abroad.
- You are very intelligent, surely you will continue to do very well. Iwould like to one day be part of your company.
- Of course, whenever you want. I say goodbye I have pending things to do,bye.
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