excuse me sir
can i help you,ma'am?
sorry sir,i bought shoes here yesterday,but when i wash my shoes there are shadows,what should i do sir
sorry ma'am,before i wanted ask,do you wash your shoes using laundry soap or specialshoes soap,ma'amm?
i use laudry soap ,because there is no prohibition in the rules for washing shoes
i'm sorry ma'am,it shouldn't be allowed because it can damage the color of the shoes causing shadow of color.so it's better if you use special soap for shoes or go to the shoe wash if you can't wash them.
so how about it,sir? i just bought it,can i get a refund,sir?
wait ma'am,i will call my managerfirst about this problem
ok sir
if you want,i can repair your shoes so that they are like new again,and you get an additional fee for special shoe soap,for the price of the repair i give it for free,how about you?
ok i want
okay ma'am,maybe the process will take about 3 days,later my subordinates will repair your shoes and your subordinates will also tell you how to wash your shoes properly
ok,thank you sir for your help