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Communication process

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Текст на Статията

  • Sender: CashierReceiver: Customer 
  • Hmm.. I wonder what I should get 
  • Thank you.
  • You are order number 23 and it will be out shortly.
  • Welcome! What can I get for you?
  • Sender: CustomerReceiver: Cashier 
  • Oh sorry! I'll have the number one with no veggies, please.
  • No worries! You are order number 23 and it will be out shortly.
  • Number one.. No veggies..
  • Sender: CashierReceiver: Customer 
  • Might as well entertain myself while I'm waiting
  • Encoding: Cashier greets customer and asks what they would likeChannel: verbalInternal noise/barrier: Customer doesn't hear the cashier greet her because she is thinking about what to order
  • Feedback: Cashier tells the customer that it's alright that she didn't hear herDecoding: Cashier puts in the customer's order exactly how she tells her toChannel: verbal
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Над 30 милиона създадени разкадровки