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بحث
7 Selling Steps
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نص القصة المصورة
Step 1
Hi
Hello welcome to Lillys, Im Hope, How may i help you.
Step 2
I would like to purchase a birthday cake
What can i get for you
prologue
Step 3
Maybe you are right what do you have
Well from what you have told me i think cup cakes would be better
Cup cakes feed more people and is better for the diversity of groups
Approach- Begin conversation
Step 4
But i dont want to buy to many
Determine Needs- learn what your customers are looking for
Step 5&6
I can get that all wrapped up for you and I could throw in some fresh homemade ice cream for only $10 bucks
Presenting the product- benefits: feeds more peoplehaving more flavors easier to distribute made a suggestion benefits customer
Step 7
Ice cream sounds great. Thank you!
Overcoming Objections- Listen to the objection and Overcome help the customer choose whats best and more comfortable
Well I can offer a general amount with two different flavors and save the extra for yourself
Closing the sale- Get a positive agreement and be patient Suggestion Selling- Offer additional products related to
Ok, cup cakes sound great!
Relationship building- Allow a way for your customers to contact you after their purchase
And you can always reach out to us throw our social media
تم إنشاء أكثر من 30 مليون من القصص المصورة